Workplace mediation

What does a workplace mediator do?

A labor mediator is a professional facilitator specialised in resolving workplace conflicts. This can range from disputes between employees and employers to tension within teams or between colleagues.

How can a workplace mediator help?

• Conflict analysis: The mediator maps out the core of the conflict and helps the parties understand the underlying causes.
• Facilitating communication: The mediator provides a safe environment in which those involved can share their concerns, frustrations and views.
• Guiding negotiations: Supporting the search for a solution that is acceptable to everyone, from improved cooperation to a respectful parting of ways.
• Guaranteeing impartiality: The mediator takes no side and ensures everyone involved feels heard and understood.
• Drawing up agreements: Once a solution is reached, the mediator, upon request, helps to document the agreements.

When is workplace mediation the right choice?

• Conflicts between employee and employer about performance, terms of employment or dismissal
• Tension or disputes between colleagues
• Problems around reintegration, for example when returning to work after illness or burnout
• Miscommunication or differing expectations within a team
• Inappropriate behaviour, such as bullying or harassment in the workplace
• Restoring working relationships, or guidance towards a respectful parting of ways

Including within international teams, where clear communication makes the difference between a misunderstanding and a conflict. I work in Dutch, English and German.

📞 Get in touch today and discover how mediation can make the difference.