ADR registered mediator

Mediation for (high-conflict) divorce, labor and complex family conflicts

Approach

Clear solutions, even amid cultural or distance-related tension

Both Dutch nationals and expats are welcome, even when cultural distance or language barriers add to the tension. In a safe and respectful setting, we work towards solution-focused conversations and agreements that work for everyone involved.

Expertise

My areas of expertise

Guidance is offered in Dutch, English and German, including situations involving distance and language barriers, so that tension can be resolved constructively.

Mediation

High-conflict divorce

Clarity and calm for parents and children.

Family mediation

Conflicts within families.

Expat mediation

Expat conflicts in the Netherlands.

Workplace mediation

Conflicts in the workplace.

Coaching

Communication

Discover how to communicate more effectively and understand each other better.

Reintegration

Support with returning to work, step by step building your resilience.

Relationships

Improve connection and cooperation in personal and professional relationships.

Corporate coaching

Develop teams, leaders and organisational processes effectively and constructively.

📞 Get in touch today and discover how mediation and coaching can make the difference.

Caroline Oudakker

About

Caroline Oudakker

I began my career in hospitality in 1986, later moving into the corporate world a wonderful combination that complemented my professional experience. In 2001, I founded Ernica as a mediator, conflict facilitator and coach.

The person as an individual, a couple or a team always comes first: bringing out the best in people, helping relationships be rediscovered and renewed, restoring security, behaviour and family relationships, processing emotions and experiences and restoring convictions and balance. Through the right challenge and motivation, quality of life improves and people find the strength to overcome their own obstacles.

During my career in hospitality, I experienced first-hand the challenges and dynamics of the workplace. From a management position, I saw that a team is made up of people with very different characters and that cooperation runs far more smoothly and pleasantly with the right guidance.

Through support, motivation, respect, acceptance, collegiality and appreciation, conflicts can be prevented or resolved and cooperation can improve significantly. The same is visible in business and within international organisations: working relationships, attitudes towards colleagues, clients and the overall workplace culture are often shaped by creeping habits. These aren’t always immediately visible, but they do affect atmosphere and productivity.

As a mediator and conflict facilitator, I guide teams, organisations and individuals in resolving these hidden tensions and restoring cooperation. My approach is neutral, structured and results-driven, so that conflicts don’t escalate and sustainable, workable solutions are reached.

Ernica Mediation & Coaching

For companies and employees

Support in generating drive, passion and cooperation, so that the core values of both the company and its employees can fully flourish.

Mediation

Connecting, restoring and resolving conflicts, aimed at sustainable results and improved cooperation.

For individuals, relationships and families

Finding a new path towards understanding, giving experiences a place, developing effective communication, rediscovering yourself and processing emotions.

Over the past 35 years, I have gained a wealth of knowledge and experience as a mediator, conflict facilitator and coach.

Recognition

Memberships & registrations

ADREMCIICRNMVNobcoVMO

Contact

Get in touch

Do you have a question about mediation or coaching or would you like to schedule an appointment? Feel free to get in touch: Respons will be within a few days.

Location

Netherlands

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